PT. Grahamedia Informasi is Internet Service Provider - ISP at Salatiga - Jawa Tengah - Indonesia, We are servicing for internet and IT Solution.

We present to server every one that need our specialist either personal, group or company.

Our IT specialist its here to help you, to get your Information and Communication on your presences any where, every where. Supported by specialist team with high performance knowledge and capability on VSAT, Internet, Fiber optic, Wireless and Network Application. To make you business world on your hand. Also providing wire and wireless network equipment for optimizing your company value.

Our connection support with fiber optic until US and Europe and another country at your had office or branch location, so that the data that you transfer can be accept from a moment you press send button and save to who should receive the document.

We have coop ret whit some of international access connection provider to make reliable our service. Our line to international exchange now support whit two fiber optic submarine cable and for emergency we use satellite. So if here any trouble whit one line we can switch to other line.

For reach customer on every ware we use radio link, so that we have large coverage area, and for long distance area we use our principal equipment from near spot area.

Our delay to www.yahoo.com is very small it stable between -/+200ms, this mean that we provide through fiber optic bandwidth which not possible to get this time by using VSAT or combine the two of that. So that you can make conference call with smooth to another country.

Our costumer have full allocation of the bandwidth that they take to operate base on the agreement that they make, for example if client make a contract for 256Kbps we give them 256Kbps for upstream and another 256Kbps downstream or the ratio that we gave is 1:1.To monitoring that our service which costumer have take on dally we give them MRTG graphic to monitoring which they have used our service line,

To monitoring if there any trouble whit our equipment our international exchange we use ping and router server observation, so if there any problem whit it, we can response as soon as possible and make bestting to solve the problem.

Our facility that we provide to our customer so that they satisfied:

• We rented Our equipment, Canopy Motorola radio so that client will not have to buy cause this equipment to expensive, client only pay once payment for rent as long they take our service.
• Free radio support maintenance
• Service level agreement guaranty to our costumer 98% for the connection
• Free 100Mb mail account
• Free domain web-hosting (no contain)
• Network consulting which connected whit our service
• For 64Kbps get 1 IP public but the IP can added symmetric with bandwidth follow it.
• Restitution of payment if any conclusion cause by our site so that our service had down time, but that does not include if there cause by force majored (earthquake, fire, lightning and etch)

For technical support we villabel at work hour and 7x24 hour day for help desk